Certificate in Internal Investigations

Enroll in the Certificate in Internal Investigations and take your Fraud and Investigations Career to the next level!

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Course Description

When you receive an allegation of workplace harassment or discrimination or have received a potential Ethics violation, taking prompt action is your legal responsibility.

But let’s face it: most HR, Employee Relations’, Ethics and Compliance professionals – as well as business owners – have never had any formal training in how to properly conduct an internal investigation. And without having the appropriate skills in how to handle allegations in the workplace, and investigate them effectively, employees may feel their complaints are not taken seriously internally.

Therefore, our Internal Investigations certificate program is a must-attend for those individuals who are responsible for handling employee relations issues and conducting internal, workplace investigations.

After all, is the time to learn how to do an internal investigation when you are suddenly faced with having to do one? Of course not. That’s where our program can help!

This certificate program, which serves as an intermediate level of training, has seven modules that cover the fundamental ideas, guidelines, and procedures of internal investigations of all different types. Additionally, it covers how to organize corporate investigations, gather and evaluate evidence, use interviews in corporate investigations, and finish investigations, including producing reports.

What You Will Get From This Course

In-demand Skills

Gain the relevant knowledge to ensure that you are supporting your firm and progressing your career.

Career Credential

Get a certificate from the FCA Financial Crime Academy.


Study on-demand and at your own time and pace, regardless of where you are in the world with this flexible online course.

Global Community

Get access to our exclusive LinkedIn group with 1,500+ like-minded professionals and experts.

Course Material

Download supplementary course material such as the comprehensive course study guide.

Quiz Questions

Test your knowledge with multiple-choice questions and determine which skills you have mastered!

Course Overview

Learning Objectives

  • Understand what internal investigations are and when they might be conducted
  • Discuss initial reasons for suspicion and learn how to gather preliminary evidence
  • Learn how to properly plan and scope an internal investigation
  • Identify relevant evidence and learn how to collect relevant evidence while avoidoing common pitfalls
  • Learn how to perform investigative interviews
  • Learn how to summarize the results of the investigation, draw conclusions, and derive meaningful recommendations

Target Audience

  • Professionals wanting to acquire and demonstrate expertise and specialized knowledge in internal investigations
  • Professionals wanting to increase their value through an advanced and comprehensive understanding of internal investigations
  • Professionals wanting to build meaningful internal investigations knowledge to be used effectively in organizational functions
  • Career starters and students wanting to get an edge in internal investigations


For participating in this Certificate Program, you will need an electronic device with online video-viewing capabilities (e.g., smartphone, tablet, laptop, desktop computer, etc.). You will need no previous knowledge in compliance or anti-financial crime, although this is helpful. A background in business, legal, or finance might also be beneficial but is not required.

Learning Method

This Certification Program is presented entirely online. Modules can be completed in your own time and at your own pace. This interactive, supportive teaching model is designed for busy professionals and results in unprecedented certification rates for Certification Programs.

Course Curriculum

Introduction to the Program

  • Introduction to the Program

Module 1: Understanding Internal Investigations

  • Introduction to This Module
  • What is an Internal Investigation?
  • Types of Internal Investigation
  • When is an internal investigation required?
  • How does an Internal Investigation work?
  • Overview of Legal Considerations
  • Internal Policy Requirements
  • Module Summary
  • Multiple Choice Quiz

Module 2: Initial Suspicion And Initial Information Gathering

  • Introduction to This Module
  • Overarching Principles
  • Confidentiality Requirements
  • Initial Investigative Methods
  • Assume the Suspicions Are True
  • Hypothesis Development
  • Establish Facts and Prepare a Decision
  • External Support; When To Retain External Investigators
  • External Support; When To Retain A Lawyer
  • Case Study
  • Module Summary
  • Multiple Choice Quiz

Module 3: Planning An Internal Investigations

  • Introduction to This Module
  • Developing an Investigation Plan
  • Define the Goals of Investigation
  • Identify Whom to Keep Informed
  • Determine the Scope of Investigation
  • Establish the Investigation’s Timeline
  • Define The Investigation Team and Their Roles
  • Address Potential Operational Issues
  • Establish a Line of Authority
  • Outline the Course of Action
  • Adapt the Necessary Resources
  • Prepare the Organization for the Investigation
  • Module Summary
  • Multiple Choice Quiz

Module 4: Collection and Evaluation of Evidence

  • Introduction to This Module
  • Evidence principles- authenticity, veracity, and reliability
  • Types of evidence
  • Internal vs. External Evidence
  • Fact vs. Opinions
  • Documents, Data, and Other Physical Evidence
  • Electronic Records
  • Chain of Custody
  • Managing the Evidence
  • Module Summary
  • Multiple Choice Quiz

Module 5: Interviews In Internal Investigations

  • Introduction to This Module
  • Role of Interviews in Investigations
  • Difference between Interviews and Interrogations
  • Information-gathering vs. Admission-seeking Interviews
  • Planning Interviews and Determining Respondents
  • Preparing Interview Questions
  • Performing the Interview
  • What Questions to Ask
  • Listening and Observing in an Interview
  • Interview Dynamics
  • Closing the Interview
  • Post-interview: Collection and Review of Documents
  • Module Summary
  • Multiple Choice Quiz

Module 6: Report Writing

  • Introduction to This Module
  • Purpose of a Written Report
  • Report Structure
  • Presentation of Evidence
  • Characteristics of a Good Report
  • Conclusion and Communication
  • Module Summary
  • Multiple Choice Quiz

Module 7: Concluding the Internal Investigation

  • Introduction to This Module
  • What Happens After the Investigation?
  • Update of Internal Controls
  • Review of Existing Processes and Procedures
  • Risk Analysis
  • Record Retention
  • Module Summary
  • Multiple Choice Quiz

Final Assessment

  • Final Assessment

Completing the Program

  • Completing the Program

Certification Track

Complete all courses of the certification track to become a Certified Audit and Investigations Professional (CAIP).

Fca027 Certificate In Digital Forensics And Ediscovery
Fca010 Certificate In Fraud Risk Management
Certificate In Fraud Detection And Investigation Foundations
Fca009 Certificate In Internal Investigations
Fca014 Certificate In Forensic Accounting
Fca004 Certificate In Internal Audit

Ready? Get unlimited access to all courses and webinars by joining our membership today!

Frequently Asked Questions

What are the requirements to take the courses?

All of our certification programs are open to students and professionals in various industries and levels of experience. Our curriculum is designed to teach what you need to know from basic fundamentals to advanced practical case studies. To take the courses and complete the exercises, students will only need access to a PC and/or Mac, a smartphone or table, and a stable internet connection.

Can I download course files and resources for the course?

Absolutely! All the files (including study guide, audiobook, course slides, etc.) in a course are available for download. Just look for a module that shows the files within a course.

How long do I have to complete the courses?

You will have yearly access to the courses as long as you maintain an active subscription. All the courses are self-paced as well so you can take your time in learning without worrying about any deadlines.

Are there any additional fees or costs?

None! The bundle price includes everything and there are no additional fees or charges to earn your digital certification.

What currency are your courses priced in?

All our online courses are priced in USD. As this is a recurring payment, we accept all major credit and debit cards including Visa, MasterCard, and American Express.

How do I earn my certificates?

Students must complete all the video lessons, quizzes, and final assessments in each course. You can retake the assessments as many times as necessary until you reach an 60% passing grade.

How are the exams conducted?

Students are required to complete an online assessment (mostly multiple choice questions) at the end of each course. You can take the exams on your own schedule and will need to earn at least 60% to pass the course and earn your certificate of course completion. Please note that course exams can be repeated as many times as you need.

Can I email the instructor if I have questions?

While the courses are designed mainly for self-study, we are happy to provide email assistance for general or technical support inquiries.

Will these courses help me advance my career?

Based on hundreds of reviews from thousands of students we know how the Financial Crime Academy’s courses have helped so many people advance their anti-financial crime, compliance, and risk management careers. Our courses are designed to teach in-demand skills and relevant background knowledge of subject matter expertise needed in practice.

More Questions?

Email us and we'll be happy to answer any of your questions.

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